{"id":17,"date":"2023-08-25T01:09:45","date_gmt":"2023-08-25T01:09:45","guid":{"rendered":"http:\/\/ayfisa.com\/tienda\/?page_id=17"},"modified":"2024-01-16T17:22:05","modified_gmt":"2024-01-16T17:22:05","slug":"ayuda","status":"publish","type":"page","link":"https:\/\/ayfisa.com\/tienda\/ayuda\/","title":{"rendered":"Ayuda"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row disable_element=\u00bbyes\u00bb woodmart_css_id=\u00bb64ee86f816f88&#8243; responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGVlODZmODE2Zjg4Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0&#8243; woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0&#8243; row_reverse_mobile=\u00bb0&#8243; row_reverse_tablet=\u00bb0&#8243;][vc_column width=\u00bb1\/2&#8243;]\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-64ee86c302b29\" class=\" wd-rs-64ee86c302b29 wd-info-box wd-wpb text-left box-icon-align-left box-style- color-scheme- wd-bg-none wd-items-middle \"  >\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t\t<div class=\"info-box-icon\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper info-icon\" style=\"width: 22px;height: 22px;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" version=\"1.1\" id=\"svg-8543\" x=\"0px\" y=\"0px\" viewBox=\"0 0 256 256\" style=\"enable-background:new 0 0 256 256;\" xml:space=\"preserve\"> <style type=\"text\/css\"> .st0{fill:#FF7C00;} <\/style> <g id=\"Group_302\" transform=\"translate(-332 -757)\"> <circle id=\"Ellipse_74\" class=\"st0\" cx=\"393.6\" cy=\"818.6\" r=\"40.9\"><\/circle> <circle id=\"Ellipse_76\" class=\"st0\" cx=\"393.6\" cy=\"951.4\" r=\"40.9\"><\/circle> <circle id=\"Ellipse_75\" class=\"st0\" cx=\"526.4\" cy=\"818.6\" r=\"40.9\"><\/circle> <circle id=\"Ellipse_77\" class=\"st0\" cx=\"526.4\" cy=\"951.4\" r=\"40.9\"><\/circle> <\/g> <\/svg> <\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title wd-font-weight- box-title-style-default wd-fontsize-m\">Temas de ayuda<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner set-cont-mb-s reset-last-child\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t[\/vc_column][vc_column width=\u00bb1\/2&#8243;][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1693353883632{margin-bottom: 64px !important;}\u00bb woodmart_css_id=\u00bb64ee87979ad3d\u00bb responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGVlODc5NzlhZDNkIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0&#8243; woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0&#8243; row_reverse_mobile=\u00bb0&#8243; row_reverse_tablet=\u00bb0&#8243;][vc_column width=\u00bb2\/3&#8243;]\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-64ee86d63e35e\" class=\" wd-rs-64ee86d63e35e wd-info-box wd-wpb text-left box-icon-align-left box-style- color-scheme- wd-bg-none wd-items-middle \"  >\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-icon-wrapper  box-with-icon box-icon-simple\">\n\t\t\t\t\t\t\t<div class=\"info-box-icon\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"info-svg-wrapper info-icon\" 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M171.9,113c2.7,0,4.4-1.7,4.4-4.5c0-2.5-1.5-4-4.2-4 c-2.9,0-4.2,1.3-4.2,4.2C167.8,111.3,169.4,113,171.9,113z\"><\/path> <\/svg> <\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title wd-font-weight- box-title-style-default wd-fontsize-m\">Preguntas frecuentes<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner set-cont-mb-s reset-last-child\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t<div id=\"wd-64ee828c82f35\" class=\"wd-accordion wd-wpb wd-rs-64ee828c82f35  wd-style-default\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t1. \u00bfLos precios publicados de los productos incluyen IVA?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>No, una vez que se realice el pedido le aparecer\u00e1 el desglose del IVA.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t2. \u00bfCu\u00e1les son las formas y opciones de pago disponibles?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>En este solo contamos con la opci\u00f3n de transferencia bancarias a nuestras diferentes cuentas de banco, ah\u00ed podr\u00e1s hacernos tu pago mandarnos el comprobante y nosotros los rastrearemos. En caso que te encuentres en la zona metropolitana de Monterrey y deseas pagar directamente en sucursal puedes hacerlo en efectivo y\/o pago con tarjeta.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t3. \u00bfC\u00f3mo comprar en l\u00ednea y pagar en tienda?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Podr\u00e1s hacer tu pedido aqu\u00ed en la tienda digital y al momento de poner la opci\u00f3n de pago indicar la opci\u00f3n pagar en tienda (sucursal) y ah\u00ed continuaremos con el proceso de tu pedido te contactara un asesor para coordinar tu pago.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t4. \u00bfC\u00f3mo comprar en l\u00ednea pagando con transferencia?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Al tener listos en tu carrito de compra todos los productos que deseas adquirir, verifican que todo est\u00e9 en orden. Despu\u00e9s da clic en el bot\u00f3n continuar para iniciar el proceso de compra. Al momento de seleccionar tu m\u00e9todo de pago, da clic en la opci\u00f3n \u201cPago por transferencia\u201d. Una vez confirmado el m\u00e9todo de pago por transferencia, te ser\u00e1 mostrado los datos bancarios y recibir\u00e1s un correo de confirmaci\u00f3n de tu orden de compra con los detalles para realizar tu transferencia. Recuerda que a partir de esta notificaci\u00f3n tienes 6 horas para realizar el pago por transferencia en caso contrario, se proceder\u00e1 con la cancelaci\u00f3n de tu orden de compra de acuerdo a lo establecido en los t\u00e9rminos y condiciones generales. Una vez realizado el pago de tu orden enviar el comprobante al mismo correo de <a href=\"mailto:tiendadigital@ayfisa.com\" target=\"_blank\" rel=\"noopener\">tiendadigital@ayfisa.com<\/a> y te confirmaremos tu compra y todos los detalles de entrega o bien un asesor te contactara.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t5. \u00bfQu\u00e9 pasa si no encuentro el producto que estoy buscando?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>En caso de no encontrar el producto que andas buscando o bien no aparece la medida que requieres por favor contactar a <a href=\"mailto:tiendadigital@ayfisa.com\" target=\"_blank\" rel=\"noopener\">tiendadigital@ayfisa.com<\/a>, aqu\u00ed mismo aparece un chat donde un asesor se encuentra 24\/7 para darte la atenci\u00f3n que requieres o bien en el apartado de contacto aparece informaci\u00f3n telef\u00f3nica donde podr\u00e1s contactarnos de inmediato y poder ayudarte a comprar el producto indicado.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"5\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t6. \u00bfPuedo solicitar una medida o material no disponible en su cat\u00e1logo?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Claro, por favor cont\u00e1ctanos aqu\u00ed mismo en el chat, por correo <a href=\"mailto:tiendadigital@ayfisa.com\" target=\"_blank\" rel=\"noopener\">tiendadigital@ayfisa.com<\/a> y un asesor atender\u00e1 tu solicitud para surtirte lo que necesitas.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"6\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t7. \u00bfC\u00f3mo funciona el proceso de env\u00edo y entrega?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Si te encuentras dentro de la zona metropolitana de Monterrey y tu pedido es mayor a $3,499.99 se env\u00eda gratis a tu domicilio, si estas fuera de la zona un asesor te contactara para indicarte los costos de envi\u00f3 el cual podr\u00e1s pagarlo previo a tu envi\u00f3 o bien al recibirlos directamente con la paqueter\u00eda.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"7\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t8. \u00bfC\u00f3mo puedo ponerme en contacto con el servicio al cliente?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"7\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Siempre estaremos para ayudarte, por medio de nuestro chat, WhatsApp bussiness y\/o correo electr\u00f3nico. En todo momento se encuentra un asesor disponible solo tienes que solicitarlo y enseguida te contactaremos para ayudarte con tu compra.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"8\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t9. \u00bfPuedo modificar o cancelar un pedido despu\u00e9s de realizarlo?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"8\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Si puedes hacer cambios y\/o cancelar tu pedido en un periodo de 12hrs, puedes contactar con un asesor por medio de nuestro chat, WhatsApp y\/o correo electr\u00f3nico.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"9\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t10. \u00bfPuedo realizar seguimiento de mi pedido?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"9\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>En todo momento estar\u00e1 un asesor en nuestro chat o v\u00eda electr\u00f3nica disponible para darte retroalimentaci\u00f3n sobre tu pedido.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s text-left wd-opener-pos-left wd-font-weight-600\" data-accordion-index=\"10\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t11. \u00bfCu\u00e1l es su pol\u00edtica de devoluciones y reembolsos?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener wd-opener-style-arrow\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content reset-last-child\" data-accordion-index=\"10\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>En nuestro apartado, de t\u00e9rminos y condiciones podr\u00e1s conocer la pol\u00edtica de devoluciones y\/o reembolsos.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t[\/vc_column][vc_column width=\u00bb1\/3&#8243;]\t\t<div id=\"wd-64ee96f831576\" class=\"wd-image wd-wpb wd-animation-slide-from-right wd-animation-normal wd-rs-64ee96f831576 text-center 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<\/div>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title wd-font-weight- box-title-style-default wd-fontsize-m\">M\u00e9todos de pago<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner set-cont-mb-s reset-last-child\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t[vc_row_inner][vc_column_inner width=\u00bb1\/3&#8243;]\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-64ee98835c330\" class=\" wd-rs-64ee98835c330 wd-info-box wd-wpb text-left box-icon-align-top box-style- color-scheme- wd-bg-none vc_custom_1693358318982\"  >\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title wd-font-weight- box-title-style-default wd-fontsize-m\">Pago por transferencia<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner set-cont-mb-s reset-last-child\">\n\t\t\t\t\t\t\t<p>Puedes pagar haciendo un deposito a nuestra cuenta o mediante transferencia desde cualquier aplicaci\u00f3n bancaria. Agrega tu n\u00famero de pedido como concepto.<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=\u00bb1\/3&#8243;]\t\t\t<div class=\"info-box-wrapper\">\n\t\t\t\t<div id=\"wd-6567ce6578836\" class=\" wd-rs-6567ce6578836 wd-info-box wd-wpb text-left box-icon-align-top box-style- color-scheme- wd-bg-none vc_custom_1701301915221\"  >\n\t\t\t\t\t\t\t\t\t\t<div class=\"info-box-content\">\n\t\t\t\t\t\t<h4 class=\"info-box-title title wd-font-weight- box-title-style-default wd-fontsize-m\">Pago contra entrega<\/h4>\t\t\t\t\t\t<div class=\"info-box-inner set-cont-mb-s reset-last-child\">\n\t\t\t\t\t\t\t<p>Paga en efectivo o con tarjeta de cr\u00e9dito o d\u00e9bito al momento de recibir tus productos al recoger tu pedido en nuestra sucursal<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=\u00bb1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=\u00bbyes\u00bb css=\u00bb.vc_custom_1701301856173{margin-bottom: 64px !important;}\u00bb woodmart_css_id=\u00bb6567ce5a0b077&#8243; 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Devoluciones<\/strong><br \/>\nAceptamos devoluciones de productos dentro de los 30 d\u00edas posteriores a la fecha de entrega. Si han pasado m\u00e1s de 30 d\u00edas desde tu compra, lamentablemente no podemos ofrecer un reembolso ni un cambio.<\/p>\n<p><strong>2. Condiciones de Devoluci\u00f3n<\/strong><br \/>\nPara ser elegible para una devoluci\u00f3n, el producto debe estar sin usar y en las mismas condiciones en que lo recibiste. Tambi\u00e9n debe estar en su embalaje original.<\/p>\n<p><strong>3. Productos No Elegibles para Devoluci\u00f3n<\/strong><br \/>\nNo aceptamos devoluciones de productos perecederos, productos \u00edntimos o sanitarios, tarjetas de regalo y productos descargables.<\/p>\n<p><strong>4. Proceso de Devoluci\u00f3n<\/strong><br \/>\nSi deseas realizar una devoluci\u00f3n, por favor cont\u00e1ctanos primero a trav\u00e9s de nuestro servicio de atenci\u00f3n al cliente o el correo electr\u00f3nico [direcci\u00f3n de correo electr\u00f3nico]. Te proporcionaremos instrucciones sobre c\u00f3mo proceder con la devoluci\u00f3n.<\/p>\n<p><strong>5. Gastos de Env\u00edo de Devoluci\u00f3n<\/strong><br \/>\nLos gastos de env\u00edo de la devoluci\u00f3n son responsabilidad del cliente, a menos que el motivo de la devoluci\u00f3n sea un error por nuestra parte o un producto defectuoso.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][vc_column_inner width=\u00bb1\/2&#8243;]\t\t<div id=\"wd-64ee9d5b58d03\" class=\"wd-text-block wd-wpb reset-last-child wd-rs-64ee9d5b58d03 text-left \">\n\t\t\t<p><strong>6. Inspecci\u00f3n y Reembolso<\/strong><br \/>\nUna vez que recibamos la devoluci\u00f3n y verifiquemos que cumple con nuestras condiciones de devoluci\u00f3n, procesaremos tu reembolso. El reembolso se realizar\u00e1 a trav\u00e9s del mismo m\u00e9todo de pago que utilizaste para la compra original.<\/p>\n<p><strong>7. Tiempo de Procesamiento<\/strong><br \/>\nPor favor ten en cuenta que el tiempo de procesamiento de la devoluci\u00f3n y el reembolso puede variar. Generalmente, este proceso puede llevar hasta 10 d\u00edas h\u00e1biles a partir de la recepci\u00f3n de los productos devueltos.<\/p>\n<p><strong>8. Productos Defectuosos o Da\u00f1ados<\/strong><br \/>\nSi recibiste un producto defectuoso o da\u00f1ado, por favor cont\u00e1ctanos de inmediato. Proporciona fotograf\u00edas claras del producto y del da\u00f1o para que podamos evaluar la situaci\u00f3n y tomar las medidas adecuadas.<\/p>\n<p><strong>9. Cambios<\/strong><br \/>\nActualmente, no ofrecemos la opci\u00f3n de cambio directo de productos. Si deseas un producto diferente, te recomendamos realizar una devoluci\u00f3n y hacer una nueva compra.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=\u00bb64px\u00bb woodmart_hide_large=\u00bb0&#8243; woodmart_hide_medium=\u00bb0&#8243; woodmart_hide_small=\u00bb0&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row disable_element=\u00bbyes\u00bb woodmart_css_id=\u00bb64ee86f816f88&#8243; responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGVlODZmODE2Zjg4Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0&#8243; woodmart_gradient_switch=\u00bbno\u00bb woodmart_box_shadow=\u00bbno\u00bb wd_z_index=\u00bbno\u00bb woodmart_disable_overflow=\u00bb0&#8243; row_reverse_mobile=\u00bb0&#8243; row_reverse_tablet=\u00bb0&#8243;][vc_column width=\u00bb1\/2&#8243;][\/vc_column][vc_column width=\u00bb1\/2&#8243;][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1693353883632{margin-bottom: 64px !important;}\u00bb woodmart_css_id=\u00bb64ee87979ad3d\u00bb responsive_spacing=\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGVlODc5NzlhZDNkIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00bb<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ayfisa.com\/tienda\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ayfisa.com\/tienda\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ayfisa.com\/tienda\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ayfisa.com\/tienda\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ayfisa.com\/tienda\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":21,"href":"https:\/\/ayfisa.com\/tienda\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":844,"href":"https:\/\/ayfisa.com\/tienda\/wp-json\/wp\/v2\/pages\/17\/revisions\/844"}],"wp:attachment":[{"href":"https:\/\/ayfisa.com\/tienda\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}